Tag Archives: Greg Githens

Strategic Thinking (Part 2): Framing Decisions with the Four Types of Ambiguity

Good strategic thinkers are strong minded; they cope effectively with ambiguous information. This article explains how to recognize the four types of goal ambiguity (methods, metrics, priorities, and outcomes). The strategic initiative leader needs to frame decisions to cope with this ambiguity. Continue reading

Posted in Competencies of Strategic Initiative Leaders, Strategy, Ambiguity, and Strong-Minded Thinking | Tagged , , , , , , , , , , , , , , , , | 8 Comments

Strategic Thinking (Part 1): A Fight with Ambiguity

Strategic thinking is necessary for execution, as well as strategy formulation. Ambiguity (multiple meanings) is at the heart of strategy, so the Strategic Initiative leader’s top priority is to recognize ambiguity, clarify metrics, and develop sensible action plans. Greg Githens explains how they find the balance of patience and action. Their skillful conversation fosters understanding and gain commitment. Continue reading

Posted in Competencies of Strategic Initiative Leaders, Interpreting Strategy Documents, Strategy, Ambiguity, and Strong-Minded Thinking | Tagged , , , , , , , , , , , , , , , , | 26 Comments

Five Things SI Leaders Need to Know about Innovation

Leaders use the word innovation frequently, but often it’s a buzzword. Innovation is not the same thing as invention or as creativity. Innovations do not sell themselves. It is a gross exaggeration to declare that people “resist change.” Innovation involves choices and decisions. Leaders help others cross the chasm. Greg Githens explains the TACOS criteria for speeding the adoption of an innovation. http://wp.me/pZCkk-fH Continue reading

Posted in Competencies of Strategic Initiative Leaders, Success Principles for Strategic Initiatives, Transforming the Organization | Tagged , , , , , , , , , , , | 8 Comments

“Make it Happen” — More Tips for Developing Buy In for your Strategic Initiative

“I know that I should be a person that makes it happen for this strategic initiative,” confided Steve, “but, when I consider the risks and obstacles, the best I can do it help the strategic initiative along.” Greg Githens defines true commitment and explains how it is different from enrollment or compliance. He provides leadership tips for building commitment. Continue reading

Posted in Competencies of Strategic Initiative Leaders, Useful Practices & Management Tools | Tagged , , , , , , , , , , , , , , , , | 2 Comments

How to Secure Buy In for Your Strategic Initiative

Greg Githens explains that commitment – or “buy in” – means people accept and support a specific concept or course of action. He explains how to advocate benefits to stakeholders. Benefits are of two types: emotive (soft) and economic. The secret sauce is to establish the emotive benefits first, which serves to motivate stakeholders and buys time for acquiring economic benefits. Continue reading

Posted in Program & Portfolio Management, Success Principles for Strategic Initiatives, Useful Practices & Management Tools | Tagged , , , , , , , , , , , , , , , ,

How to Energize Strategic Initiatives with Outcomes

Performance outcomes are time-based trends that serve to crystallize the strategic vision. This “how to execute strategy article” explains that the strategic initiative team builds a cause-effect model. Applying its model, the team develops the strategies that lead to the desired improvement in performance outcomes. Helpful tips are provided. Continue reading

Posted in Interpreting Strategy Documents, Strategy Coaching and Facilitation, Success Principles for Strategic Initiatives, Useful Practices & Management Tools | Tagged , , , , , , , , , , , , , , , , , , , | 12 Comments

Strategic Initiatives Drive Growth and Innovation in the Travel Industry

Competitive industries – for example the travel industry – use strategic initiatives to create competitive advantage. Greg Githens explains that there are 5 important tasks for leaders of strategic initiatives to create growth through innovation: understanding the brand promise, understanding the voice of the customer, effectively leveraging business intelligence, establishing appropriate success metrics, and driving effective and fast decisions. One example is how Vancouver’s port made it easier for US citizens to clear customs for cruise ships. A second example is how Hilton is innovating in its design of hotel business lounges. A third example for Marriott hotel’s bedding initiative. Continue reading

Posted in Examples of Strategic Initiatives, Success Principles for Strategic Initiatives, Transforming the Organization | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 2 Comments

Strategic Initiative Case Study: Destination Disney

Destination Disney was a strategic initiative that deployed a customer relationship management solution that transformed the customer experience at Disney World from product centric to guest centric. Greg Githens points out that an important leadership lessons is using the customer experience as a driver for the strategic initiative. Continue reading

Posted in Examples of Strategic Initiatives, Success Principles for Strategic Initiatives | Tagged , , , , , , , , , , , , , | 6 Comments

Validation: How to Get Strategy Right

Strategy validation is a process of assuring that there is a “correct strategy.” First, review to find a distinct statement of problem or opportunity that is coupled to a proposed solution. The program manager – just like the CEO – validates strategy with the important stakeholders. Avoid over and under commitment to the strategic initiative. The #1 reason that Boards fire CEOs is because they don’t adequately communicate the reasons for the strategic initiatives. Continue reading

Posted in Interpreting Strategy Documents, Strategic Planning Issues for Strategic Initiatives, Useful Practices & Management Tools | Tagged , , , , , , , , , , , , , , , , , , | 4 Comments

What are the Strategic Pillars that Support the Vision?

Strategic pillars and planks hold up the strategic vision. Describes examples of strategic initiatives at Google, Boy Scouts of America, Schibsted, GE, pet supplies retailer, and an approach for content marketing strategies. Continue reading

Posted in Examples of Strategic Initiatives, Interpreting Strategy Documents, Strategic Planning Issues for Strategic Initiatives, Success Principles for Strategic Initiatives, Useful Practices & Management Tools | Tagged , , , , , , , , , , , | 7 Comments