Tag Archives: transformation

Strategic Thinking (Part 1): A Fight with Ambiguity

Strategic thinking is necessary for execution, as well as strategy formulation. Ambiguity (multiple meanings) is at the heart of strategy, so the Strategic Initiative leader’s top priority is to recognize ambiguity, clarify metrics, and develop sensible action plans. Greg Githens explains how they find the balance of patience and action. Their skillful conversation fosters understanding and gain commitment. Continue reading

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Five Things SI Leaders Need to Know about Innovation

Leaders use the word innovation frequently, but often it’s a buzzword. Innovation is not the same thing as invention or as creativity. Innovations do not sell themselves. It is a gross exaggeration to declare that people “resist change.” Innovation involves choices and decisions. Leaders help others cross the chasm. Greg Githens explains the TACOS criteria for speeding the adoption of an innovation. http://wp.me/pZCkk-fH Continue reading

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How to Energize Strategic Initiatives with Outcomes

Performance outcomes are time-based trends that serve to crystallize the strategic vision. This “how to execute strategy article” explains that the strategic initiative team builds a cause-effect model. Applying its model, the team develops the strategies that lead to the desired improvement in performance outcomes. Helpful tips are provided. Continue reading

Posted in Interpreting Strategy Documents, Strategy Coaching and Facilitation, Success Principles for Strategic Initiatives, Useful Practices & Management Tools | Tagged , , , , , , , , , , , , , , , , , , , | 12 Comments

Strategic Initiatives Drive Growth and Innovation in the Travel Industry

Competitive industries – for example the travel industry – use strategic initiatives to create competitive advantage. Greg Githens explains that there are 5 important tasks for leaders of strategic initiatives to create growth through innovation: understanding the brand promise, understanding the voice of the customer, effectively leveraging business intelligence, establishing appropriate success metrics, and driving effective and fast decisions. One example is how Vancouver’s port made it easier for US citizens to clear customs for cruise ships. A second example is how Hilton is innovating in its design of hotel business lounges. A third example for Marriott hotel’s bedding initiative. Continue reading

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Strategic Initiative Case Study: Destination Disney

Destination Disney was a strategic initiative that deployed a customer relationship management solution that transformed the customer experience at Disney World from product centric to guest centric. Greg Githens points out that an important leadership lessons is using the customer experience as a driver for the strategic initiative. Continue reading

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Validation: How to Get Strategy Right

Strategy validation is a process of assuring that there is a “correct strategy.” First, review to find a distinct statement of problem or opportunity that is coupled to a proposed solution. The program manager – just like the CEO – validates strategy with the important stakeholders. Avoid over and under commitment to the strategic initiative. The #1 reason that Boards fire CEOs is because they don’t adequately communicate the reasons for the strategic initiatives. Continue reading

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Six Leadership Traits

Academic research points to six things that characterize the leader of a strategic initiative. They foster alignment and create commitment. Also, interesting point that determined individuals make more of a difference than “organizational process.” Continue reading

Posted in Competencies of Strategic Initiative Leaders, Program & Portfolio Management, Strategy Coaching and Facilitation, Success Principles for Strategic Initiatives, Transforming the Organization | Tagged , , , , , | 5 Comments

Strategic Initiatives Case Study: Hospital and Health Care – Part 1

Describes 5 leadership lessons for strategic initiatives, arising from Duke Children’s Hospital 10 years of positive results from performance improvement initiatives. Continue reading

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Strategic Initiative Case Study: IBM’s Speed Team

The IBM Speed Teams strategic initiative shows 7 leadership lessons for identifying and driving strategic business transformation. Continue reading

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Strategic Initiative Case Study: How Google Will Save Newspapers from Extinction

Identifies 10 leadership success factors found in a Google strategic initiative to help newspapers adapt to changes in technology and in production and consumption of the news. Continue reading

Posted in Examples of Strategic Initiatives, Success Principles for Strategic Initiatives | Tagged , , , , , , , | 8 Comments